A LIST OF OUR
Frequently Asked Questions
If your question isn’t listed below, by all means, please get in touch and we’ll endeavour to answer you as quickly as possible.
The views from the front of our villa, are uninterrupted and go straight out onto a wildlife preserve and wild bird sanctuary.
The views from the back of the villa are stunning with the amazing waterway/canal and fishing dock.
The villa is detached and built on an oversized plot; resulting in providing Guests with great space, privacy and peace and quiet.
The maximum number of people that can stay in the villa is 6 (including children).
Only people who you have listed on your Booking Enquiry Form are permitted to stay at the villa. If you need to amend your guest list prior to arrival, you will need to contact us directly to obtain permission. Any changes are subject to an administration fee.
Yes, we provide wireless internet access FREE OF CHARGE.
This means you will be able to access the internet/your emails from anywhere in the villa however you will need to bring your own lap-top.
Yes, local calls as well as calls to the USA & Canada are FREE OF CHARGE.
For any other calls, you will need to purchase a phone card from the local supermarket.
Absolutely! Having 2 children of our own, it’s easy for us to highlight the benefits of staying with children in our villa:-
- The villa benefits from being on one level hence, no stairs.
- It has a lockable child safety barrier surrounding the pool.
- The shallow end of the pool is only 3ft which makes it a lot easier for little children. Large front and back garden.
- The twin beds are great for kids too.
- Nightlights to ensure comfort in the dark.
- The local park is only 2 mins drive away from the villa and has a good playground area with lots of swings/climbing equipment, bike trails, multi-purpose fields open space, nature preserve, nature trails, picnic area, tennis courts, toilets.
- For an exciting day out Busch Gardens theme park is only 90 mins away and further afield Disney is approx 2.5 hours away.
Please note though, extra caution should be applied at all times near to the canal and on the fishing dock as well as the pool area.
Check the Availability Calendar to see if the villa is vacant for the dates you require.
If it’s vacant and you wish to make an enquiry/obtain a quote for your stay, please first read our Terms and Conditions and then complete the Enquiry form.
Once your Enquiry form has been received, we provide you with a quote for your stay and detail any extras that you have requested/you will be charged for. If you are happy to proceed and your holiday is more than 10 weeks away, we will write to you and ask you to pay the initial non-refundable deposit and sign and return our Terms & Conditions. If your holiday is less than 10 weeks away, we will require full payment upfront plus a signed copy of our Terms & Conditions.
Once we are in receipt of all of the above, we will confirm your reservation.
The balance, along with the Security Deposit is due 10 weeks prior to your departure.
Please note! Reservations will be held for 3 days, pending receipt of the deposit and Booking Form.
Full details of cancellations are contained with our Terms and Conditions.
No, this villa is self catering. The home will be clean upon your arrival and will be cleaned again once you leave.
If you are renting the villa for a long-term stay then a mid-term clean/freshen up can be arranged if required.
The villa is equipped with a washer, dryer, dishwasher, iron, vacuum cleaner and mop should you wish to use them.
Yes the villa benefits from having a 47” LED 1080p SMART TV, complete with a full HD TV Cable Package, Blue Ray DVD & LG Bluetooth audi0 & surround sound system with many many channels to chose from.
Yes! As a thank you for any referred or repeat business we offer 2 incentive schemes which are unique to our villa:-
Refer a Friend & Guest Loyalty
Details of these incentives are normally sent out to Guests once they home however details are also available on request.